Return Policy

Every effort is made to ensure you receive first quality premium goods. If you should receive a product that is defective, we will exchange the item or refund your money at customer's request.

Buttermilk Basin does not accept returns on cut yardage, and/or non-defective merchandise.

Returned items due to defectiveness or other reasons must be in original packaging and unopened in order for us to accept the return. 

If we have made a mistake in your order and have sent you the wrong item, the return policy above is not in effect for you. Please contact us within 10 days of your purchase at and we will take care of you one on one.

Once an order has been shipped we allow a 10 day window for you to contact us regarding missing/never delivered shipments.