Class, Events & Makers Room Policies

Buttermilk Basin Class/Events/Makers Room Policies 

Thank you for registering for a class!  We are excited! The information below will make you aware of the policies we have in place regarding class fees, supplies, cancellations, and Class/Event Etiquette. 

General Class Information 

  • Buttermilk Basin will provide a kit for your class, unless specified.  We’d love to have you purchase your supplies at our shop! 
  • You will need to preregister & pay in advance for both the class fee & kit fee to secure your spot in the class. Once you have registered and paid for the class, please refer back to class description for list of supplies needed to bring or things needed to prepare for class.  We suggest arriving 10 minutes early so you will be ready to go at class time.   
  • If bringing a sewing machine, please be sure you know how to operate your sewing machine and that it is good working order.  You may want to bring your sewing machine manual if available. 

Class Cancellation Policy 

Class Fees: 

  • Class fees must be paid in full at the time of registration for the class or event. You are not considered registered until the fee is paid. You may register in person, online, or by phone. 
  • The class fee does not include supplies or materials for the class unless noted. 


  • All class attendees are asked to have all supplies needed for class or purchase supplies prior to class to ensure all participants have the full benefit of class time. 


Class Cancellations: 

  • A store credit will be issued for cancellations received 7 days prior {or earlier} to the class.  Store credit must be used within 1 week after scheduled class. 
  • A store credit will be issued for cancellations received within 3 days of the class only if someone is able to fill your spot.  Store credit must be used within 1 week after scheduled class. 
  • No credit will be issued for a “no show” in class regardless of reason. 
  • If you register within 7 days of class, the above policies will apply. 


Special Events Return Policy: 

  • No credit will be issued for cancellations unless we can fill your spot with another person. 
  • No credit will be issued for “no show” regardless of reason. 
  • Buttermilk Basin reserves the right to cancel a class or event for any reason. If this happens, you will be refunded your full fee.  


Class/Event Etiquette: 

  • Come prepared & ready to enjoy yourself! 
  • Class attendees are encouraged to arrive 15 minutes prior to the start of the class, have all necessary supplies needed, and be ready to start on time. 
  • Cell phones should be silenced or set on vibrate. If you need to use your cell phone, please leave the classroom. 
  • Classes and events are designed for those registered only. Please refrain from bringing unregistered guests or children.